Getting Started

Everything you need to know.

Starting psychiatric care is a big step. Here's exactly what to expect — from your first appointment to ongoing care.

The Process

How to get started

1
Request an appointment
Use the scheduling link to request your initial evaluation. You'll receive confirmation and intake paperwork via email.
2
Complete intake paperwork
Paperwork is completed online before your appointment. This helps us make the most of your first session together.
3
Attend your evaluation
Your first appointment is a 60-minute psychiatric evaluation via secure video telehealth. No travel needed.
4
Begin your care plan
After your evaluation, we'll build a personalized plan together and schedule follow-up appointments as needed.
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Insurance & Fees

What we accept

Insurance Accepted
Aetna
Anthem BlueCross BlueShield NY (formerly Empire)
Cigna
United Healthcare (Optum)
Oxford (Optum)
Oscar (Optum)
Highmark BCBS of Western NY
Highmark BlueShield of NE NY
Horizon BCBS of New Jersey
Independence Blue Cross (PA)
BCBS of Massachusetts
& more. Contact us to verify your coverage.
Self-Pay Rates
Initial Evaluation (60 min)
$350
Follow-Up (30 min)
$175
Follow-Up (45 min)
$225
Common Questions

Frequently asked

Do I need a referral?
No referral is needed. You can reach out directly to schedule your first appointment.
What do I need for telehealth?
A smartphone, tablet, or computer with a camera and microphone. A private, quiet space for your appointment is helpful but not required.
Where are you licensed?
Luminara is licensed to practice in New York State and can see patients located anywhere in New York at the time of their appointment.
What if I need to cancel?
We ask for at least 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee.
How often will we meet?
Follow-up frequency depends on your individual needs and treatment plan. Most patients are seen monthly to quarterly after the initial evaluation period.
Do you prescribe controlled substances?
Yes, when clinically appropriate. This includes stimulants for ADHD and other controlled medications. All prescribing decisions are made collaboratively.
Do you offer therapy?
All appointments include supportive therapeutic elements. If you need more intensive therapy, we can help coordinate a referral to a therapist alongside your psychiatric care.
Is my information confidential?
Yes. All care is HIPAA-compliant and confidential. Your health information is never shared without your consent, with limited legal exceptions.
Ready to take the next step?
Accepting new patients throughout New York via telehealth.
Schedule Now